Operations Engineer
Checkout.com, Mauritius
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 19, 2021
Last Date
Mar 19, 2021
Location(s)
Job Description
We're Checkout.com
We're building the connected finance businesses deserve. Unleashing them with tomorrow's technology, today. Our flexible payments solutions help global enterprises like Samsung, Deliveroo and Adidas launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We liberate smart, passionate people to collaborate, innovate and do their best work faster. That's why we're one of the most valuable fintech firms around. But we're just getting started. By cutting through financial complexity, we'll empower companies to change the world. Join us. Unlock your potential.
Build tomorrow, today.
About the role
Checkout.com is currently seeking an enthusiastic and driven IT professional who will be responsible for delivering high standards of infrastructure, application and service level monitoring and management, including incident response, as part of our Operations Center team based in Mauritius.
The OC team is responsible for providing ‘round the clock’ 24x7x365 first line support, monitoring and management for CKO’s mission critical infrastructure and applications which support our payments platform. This is an exciting and dynamic role involving working closely with both internal technical team and external 3rd party suppliers to help ensure delivery of service within defined Service Level Agreements (SLA’s)
Managing live incidents is also a key part of this role and the successful applicant will be able to operate efficiently under pressure while helping to recover service and communicate clearly with internal and external stakeholders. The OC team employs a variety of tools and technologies to support proactive monitoring, incident resolution, administration, ticketing, communication and reporting for CKO’s business infrastructure & applications.
The ideal candidate is selfmotivated, collaborative and communicative with a positive hands-on and can-do-attitude, willing to work in an uncompromising and high pace environment.
This role represents an excellent opportunity for the right individual to further develop their skills and career in the Fintech/Payments industry.
About You
- Degree in IT, Computer Science or Engineering.
- 2 or 3 years of experience as an IT Professional System/Network/Security.
- Good knowledge and experience with a broad range of monitoring products. Such as Datadog, Sensu or Prometheus / Grafana.
- Good knowledge on Cloud Technologies. Knowledge/Experience on AWS Cloud will be a definite advantage.
- Good knowledge on Windows & Linux Operating Systems. Docker is an advantage.
- Good knowledge on LAN/WAN networks. (TCP/IP, Routing Protocols, MPLS, ACL. etc)
- Good Analytical skills. Experience on ELK stack will be a definite advantage.
- Knowledge and experience on load-balances such as HAProxy or AWS ELB.
- Knowledge on credit cards payments (Acquirers, Issuers, Schemes networks) will be an advantage.
- Ability to work independently and within a team. Autonomous and responsible.
- Possess excellent troubleshooting skills
- Possess excellent interpersonal skills
- Good verbal and written communication
- Flexibility to work on a 24/7 (12 hour) shift system. (which may includes weekends and public holidays)
- Eager to learn and evolve in a fast pace company and team.
What you will be doing
- Monitor & manage the performance and reliability of CKO’s payments processing environment.
- Work and communicate closely with other Checkout’s product teams to resolve specific issues
- Ensure system integrity, system stability and optimal system performance
- Contribute to infrastructure utilization and capacity analysis
- Identify and escalate infrastructure & application related issues to second level support in a timely manner
- Collect and maintain vital system statistics for infrastructure and applications
- Present a daily health check report to the concerned parties
- Conduct trend analysis to anticipate any future incident.
- Keep abreast with changes in technology and production systems
- Own Incidents and resolutions.
- Keep an eye on changes happening over the platform.
- Adhere to all ITSM processes defined.
What we stand for
At Checkout.com, everything starts with our values, including the experience we offer our people.
#Aspire
We supercharge your professional growth with career development programs and leadership training. You can learn your wa
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