Operations Team Leader

Operations Team Leader
TheBrandHouse Ltd, Mauritius

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 7, 2021
Last Date
Jun 7, 2021
Location(s)

Job Description

Job Purpose

The job incumbent will have to manage a portfolio of showrooms.


Main Responsibilities

  • Ensure the proper operation and performance of a portfolio of Showrooms
  • Provide guidance and support to Showroom Supervisors/Managers
  • Ensure that all relevant procedures and processes are consistently adhered to
  • Monitor sales and set up actions plan with Showroom Supervisors/Managers to meet or exceed targeted budget
  • Participate in regular action meeting with Retail Manager
  • Any other duties related to this position
  • Ensuring that customer complaints are promptly handled and solved whilst promoting customer satisfaction
  • Ensure that stock management is properly carried out by Showroom Supervisors/Managers so as to minimize discrepancies
  • Promote best practices in terms of merchandising and customer experience so as to provide to customer a pleasant and effective buying experience
  • Maintains staff morale and motivation, paying attention to the development of skills, pro-activity and the shouldering of responsibilities
  • Generate sales, stock and technical reports

Requirements

  • HSC or equivalent
  • Diploma in Management
  • At least 5 years of experience in a related field
  • Valid driving license
  • Outstanding ability to work with MS Office tools, including MS Excel
  • Knowledge of ERP (preferably Navision) will be an advantage.
  • Customer service experience
  • Analytical abilities
  • People management skills
  • Excellent organizational and communication skills
  • Exceptional ability to relate with suppliers

Benefits

  • Health and Pension Schemes
  • 24hr Personal Accident Cover
  • Staff Happiness Programs
  • Company Doctor
  • Incentives
  • Staff Discount

Job Specification

Job Rewards and Benefits

TheBrandHouse Ltd

Information Technology and Services - Port Louis, Mauritius
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