Retail Shop Supervisor
TheBrandHouse Ltd, Mauritius

Job Purpose

The job incumbent will have to ensure the day-to-day operations of one of our Galaxy retail shop. He/She will need to manage, motivate and develop the team to ensure that sales targets are exceeded. He / She will also take full responsibility of the showroom stocks and assets.

Main Responsibilities

Be responsible for the overall showroom operations with a view to achieve financial and non-financial objectives by focusing on the following functions:

• Sales management ensure that the revenue target of your showroom is exceeded
• Stock management monitor stock level and quality of stock in each showroom
• Customer service management ensure our customers have an enjoyable experience in the showroom and the highest levels of customer service are given at all times.
• Expense management monitor and minimize retail expenses
• Merchandising management ensure that showroom is visually merchandised to set standard.
• Facilities management ensure all retail facilities are health and safety compliant

Requirements

• BSc Management
• At least 3 years’ experience in a retail management role especially in the sales of IT and mobile equipment including notebooks, printers, IT consumables, tablets amp; cellular phones.
• Understand the high importance of customer service
• Experience in an ERP system will be an advantage.
• Fully vaccinated against Covid-19

Benefits

• Health and Pension Schemes
• 24hr Personal Accident Cover
• Staff Happiness Programs
• Company Doctor
• Incentives
• Staff Discount