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Analyst I, Customer Reviews
As mentioned in job details
Jul 4, 2022
Aug 4, 2022
Checkout.comis one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Binance, SHEIN, Grab, Henkel, Wise, Sony Electronics and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.
Analyst I, Customer Reviews at Checkout.com:
As an Analyst, I Customer Reviews, you'll be dealing with our customers' requests and perform related analysis on several aspects: Business risk, regulatory compliance and card scheme industry requirements. This role offers a unique exposure to our core business areas collaborating closely with both key internal players (Business development, sales, legal and top management) and interface with some of our high value merchants and partners.About you
What You'll Be Doing
- Obsessed with slick processes, always aiming for simplicity and efficiency
- strong collaborator, communicator, with the ability to influence stakeholders across organisations
- Readiness to work with busy schedules and tight deadlines
- Fluent in English, French is a plus
- Degree educated or equivalent
- Understanding of payment processing industry and/or e-commerce environment is a plus
What we stand for
- Perform customer due diligence and AML risk assessment of our customers, collecting background information and analysing risks associated
- Perform business risk assessment on existing customers to identify risky business practices and present appropriate mitigations
- Deal with regulatory and card scheme compliance requirements
- Collaborate with various internal teams (Commercial, risk, customer support)
At Checkout.com, everything starts with our values, including the experience we offer our people.
#AspireWe supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
#ExcelWe don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
#UniteWe're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
Want to see us in action?
Take a peek inside here.
More about Checkout.comOur technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.comlaunched in 2012, and we now have a team of 1800 people across 19 international offices. Todate, we’ve raised a total of $1.8 billion, with ourSeries D valuing us at $40 billion.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Information Technology and Services - Dubai, United Arab Emirates